| This website has been created and is operated
by BILBAORESERVAS.COM. (trade name UTE Romotur-NIS). We act
as an intermediate between hotels and users in order to provide
our users with the possibility to search and book hotel accommodation,
excursion arrangement and guided tours online.
Our service is based on information provided by hotels. Although
we do our utmost best to ensure that all information provided
on this website is accurate, we cannot guarantee that all information
is comprehensive and error-free nor can we be held responsible
for interruptions or non-delivery of information.
| (a) When registering in Bilbaoreservas.com
you will have user name and a password chosen by yourself and
that will be sent to you by e-mail. Bilbaoreservas.com
is not responsible of the bad use of the passwords that you
may do as a registered client when reserving or booking products
or services in Bilbaoreservas.com. It is responsibility
of the user to guard properly the keys and passwords that are
provided for the access as registered client, preventing the
illegal use or access by other people.
The user, to be able to contract the different services that
Bilbaoreservas.com offers, must be a registered
client, whose effects he/she declares that all the information
provided at the time of registering is true, complete precise
and that he/she is in accordance with Statutory law 15/1999
of Protection of Personal Character data. The person who registers
authorizes specifically Bilbaoreservas.com
to include his/her personal information in an automated file
for rending a correct booking service.
The user gives his/her express consent to receive electronic
communications with publicity and commercial new features of
Bilbaoreservas.com and products or services
that are commercialized or promoted. Bilbaoreservas.com
makes available the means of contact to refuse their consent
in the previous paragraphs.
(b) The prices indicated in screen are all
taxes included, and in only accommodation board, except for
(c) Bilbaoreservas.com has
the permissions and necessary licenses to own the usual activities
of a travel agency.
(d) The user accepts that the applicable legislation
to the operations on this web page is the Spanish legislation.
(e) Bilbaoreservas.com makes
an effort to offer a truthful and without typesetter error information
in the website. In case that an error of this type may take
place, Bilbaoreservas.com will solve it. In
case a typesetter error may exist in some of the shown prices,
and a Client had made the decision to purchase the hotel being
based on this error, Bilbaoreservas.com will
communicate this information to the Client and this one will
have the right to cancel the purchase with no cost.
(f) The user is responsible to provide his/her
correct data, specially the delivery address and e-mail for
the booking information, as well as the NIN or Passport.
BILBAO RESERVES ACCEPTS ALL THE OBLIGATIONS OR PROHIBITIONS
THAT AT EVERY MOMENT THE LEGISLATION IMPOSES IN RELATION WITH
THE EXCLUSION OR LIMITATION OF RESPONSIBILITY OF THE PROFESSIONAL
WORKER IN THE FULFILLMENT OF THE CONTRACT FULFILLMENT.
| Bilbaoreservas.com uses high
ethical standards and respects your privacy. We will not give
your personal information to third parties under any circumstances.
| Credit card details are strictly necessary for
charging the 100% of the reservations, and so on, guarantee
them. When you make a booking you will automatically enter into
an agreement with Bilbaoreservas.com.
Be assured that we take our responsibility regarding your credit
card information very seriously. We use the industry standard
“Verified by Visa” and “Mastercard
Secure Code” technology to encrypt your credit
card details. Therefore we can guarantee that every transaction
made is 100% safe.
| Our service is free of charge. Unlike many other
parties, Bilbaoreservas.com will not add any
additional fees, like a reservation fee, to the room rate. The
price we offer is the same that hotels offer to them general
public, and most of he times, ever lower thanks to our promotions.
| Please follow the instructions in the confirmation
email in case you need to cancel your stay. We recommend you
read the cancellation policy should you have any doubt. Every
hotel has a different cancellation policy, but generally it
is necessary to cancel 48h on advance, except during high occupancy
If you cancel later than requested, you do not warn about your
cancellation, or do not show up, it will be charged a fee which
is in most cases an equivalent for 1 night stay. Note, Bilbaoreservas.com
will not charge you any cancellation fee whatsoever.
| The Bilbaoreservas.com website
has been compiled with the greatest possible care. Our services
are based on the information provided by the hotels; for this
reason the hotels remain responsible for the correctness of
Hotels can alter the information about their hotel, such as
prices and availability, at any moment. We can therefore not
guarantee that all the information is accurate and faultless,
nor can we be held responsible for errors or inaccuracies in
the supplied information. You should always check the provided
information, before acting on the basis of the supplied information.
Unless stated otherwise, the copyright of the material on this
website is copyright of Bilbaoreservas.com.
Bilbaoreservas.com is a registered company
in Spain. Spanish law is applicable to our service.