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At Bilbaoreservas.com we take our responsibility
regarding your privacy, very seriously. The information we request
when making your reservation, is requested in order to offer
you a professional service.
We will only disclose your personal information to third parties
for the purposes of completing your booking through us, in order
to provide you with the information or services you have requested,
or with your explicit consent.
Only Bilbaoreservas.com and the reserved hotel may have access
to your personal information, in order to make the booking.
We would again like to stress that, in accordance with European
personal data protection laws, strict security procedures are
observed at Booking.com to prevent personal data misuse and
unauthorised access. |
| a. Control
over your data: |
You always have the right to review the personal
data you have stored with us. You can request your personal
data by emailing us at administracion@reservas.com.
Please state 'request personal data' in the
subject line of your email.
If your personal data is incorrect, we will change it upon your
request. You can also ask Bilbaoreservas.com
to remove your personal data from its database by sending us
an email to the same email address. |
| b. Credit
Card information: |
| Our server and network are protected by firewalls
against unauthorized access. This means we can guarantee that
it is totally safe to send us your credit card details. |
| c. When does
Bilbaoreservas.com send you e-mails?: |
After you have checked-in and after you have
made a booking you will receive a confirmation message with
all the information about your booking. You may take this confirmation
to the hotel as guarantee of the reservation.
Sometimes Bilbaoreservas.com may send feedback
emails after your stay at the hotel. If you do not wish to give
us your opinion, you can let us know and we will not request
any further feedback.
If you have any suggestions or remarks about this privacy statement,
please send an email to administracion@bilbaoreservas.com.
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