CLIENT AREA: email: pass: Remember password Register
HOME PROMOTIONS HOTELS TOURIST SERVICES RESTAURANTS CUSTOMER SERVICE
SEARCH HOTELS
Dates:
Check-in:
Check-out:
Optional data:
Zone:
Category:


PRIVACY STATEMENT
 

At Bilbaoreservas.com we take our responsibility regarding your privacy, very seriously. The information we request when making your reservation, is requested in order to offer you a professional service.

We will only disclose your personal information to third parties for the purposes of completing your booking through us, in order to provide you with the information or services you have requested, or with your explicit consent.

Only Bilbaoreservas.com and the reserved hotel may have access to your personal information, in order to make the booking. We would again like to stress that, in accordance with European personal data protection laws, strict security procedures are observed at Booking.com to prevent personal data misuse and unauthorised access.

a. Control over your data:
You always have the right to review the personal data you have stored with us. You can request your personal data by emailing us at administracion@reservas.com. Please state 'request personal data' in the subject line of your email.

If your personal data is incorrect, we will change it upon your request. You can also ask Bilbaoreservas.com to remove your personal data from its database by sending us an email to the same email address.

b. Credit Card information:
Our server and network are protected by firewalls against unauthorized access. This means we can guarantee that it is totally safe to send us your credit card details.

c. When does Bilbaoreservas.com send you e-mails?:
After you have checked-in and after you have made a booking you will receive a confirmation message with all the information about your booking. You may take this confirmation to the hotel as guarantee of the reservation.

Sometimes Bilbaoreservas.com may send feedback emails after your stay at the hotel. If you do not wish to give us your opinion, you can let us know and we will not request any further feedback.

If you have any suggestions or remarks about this privacy statement, please send an email to administracion@bilbaoreservas.com.

Organización técnica NIS y Romotur   Telephone: 902 877 298 Email: info@bilbaoreservas.com
Gurenet Teknologia S.L.: Diseña y desarrolla bilbaohoteles.com Terms & conditions · Privacy statement